Local UPS Store Discovers New Digs- Rick Langenberg

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A long-time shipping, mailing and printing hub in Woodland Park has discovered a new home, with a celebration set for today.

The UPS Store 1374, a business mainstay for two-plus decades, has a new location in the Safeway shopping center at 1067 E. U.S. Hwy. 24 (near the old Wild Wings restaurant). An official ribbon cutting, highlighting the new move, will occur at 4 p.m. on Dec. 1.

The move has already received a thumbs-up by customers and store employees. Since the store’s inception, originally under the banner of Mail Boxes Etc., the business was located in the Gold Hill Square South Shopping Center, where parking often posed a challenge. The space for customers too was often cramped.

“Our new location will be more economically efficient for the store and there will be safer parking options for our customers,” said franchise owner and head store operator Sue Greene.

Greene is quite enthused about the store’s new digs, and sees the move as facilitating its future growth prospects. “We have a great community that really supports us,” said Greene.

With the new location, the outlet plans to offer 24/7 service for mail box holders and those wanting to obtain black and white copies after regular business hours. It also plans to do more appointment-only special services for print jobs, such as contractor blueprints, and help customers with urgent shipping needs. The store’s outlet of mail boxes also will be increasing.

In the last five to 10 years, the store has grown from primarily a shipping center to a full-service outlet for small businesses, with the capabilities of offering presentation and document finishing, online and in-store printing (business cards, letterhead and reports), black-and-white and color copies, notary work, custom crating and shipping for large items, along with a variety of postal services.

“We are a lot more than just a place to ship packages from,” said Greene, in outlining changes from the store’s former reputation.

In fact, she said The UPS Store has become a mini-home office for a large number of business folks in the community, such as architects, contractors and builders. The store has emerged as a gathering spot for many “movers and shakers” in the Woodland Park and Teller County region.

The store even has a part-time graphic designer on staff to help customers with specific needs. Many customers also use the store’s in-house computer services.

The UPS Store in Woodland Park probably generates at least one-third of its business from non-shipping services, according to Greene. When she first purchased the store 10 years ago, these other non-shipping services represented a small fraction of its workload.

But even with the evolution of The UPS Store into major business service center with more high tech perks, Greene takes great pride in assisting customers with their individual needs, as small as they may be. “I believe in ‘good old-fashion’ customer service,” said Greene.

Greene and the shop’s cadre of friendly employees are ready to assist customers with routine tasks, such as gift wrapping, basic copying, faxing documents and answering ridiculous questions.

For the last decade, Greene has been the main skipper of the local UPS team. She also is well-known in the community, serving in leadership stints with the Woodland Park/Pike Peak Ute Pass Lions Club, playing a major role in organizing the club’s annual Donkey Basketball tourney. She also works with Pikes Peak Historical Society and has been strongly involved with the annual Lighter Side of Christmas parade and with a Teller County business networking group. In addition, Greene has headed the marketing co-op efforts for nearly 20 UPS stores.

Prior to owning and operating The UPS Store, Greene served in the Air Force for 20 years. “The military really prepared me for this job,” related the UPS store business owner. In addition, she previously worked as a science teacher. “This is really my third career,” quipped Greene.

In her limited spare time, she enjoys cross-stitching, and of course, finds herself frequently conversing with customers.

The store is open on Monday through Friday from 8 a.m. to 6 p.m. and Saturday from 9 a.m. to 5 p.m. Hours may be expanding in the near future and for the holiday season.

For holiday shoppers who want to have their presents sent through ground transportation, the deadline is looming.

For more information about The UPS Store, call 719-687-3023.